Time: 2011-9-120:36:03 Words: 2526
The company had organized a speech contest in the past few days. As a fan, it was important to participate. After all, as a company communicator, he had the so-called speech experience and could not miss it. Besides, I heard that all participants will be rewarded with impure motives. However, we have been very busy these few days. The lean production activities in the second department are in full swing, but our department is like a calm lake without too many ripples. We have been brooding over this.
I hastily prepared a manuscript and let the department manager review it. I took the time to revise it, but the more I looked at it, the more it was unpleasant to the eye. So I sent it to the editor-in-chief, President Wu, for review. He said that my article was only for inter-department communication and not for company communication. The extract was as follows: " The theme is focused, but there is little or no communication from the company's point of view. There is a gap between Zheng Tong and Zheng Tong. I don't know if this distance produces beauty, or will it be lost because of the distance?”
I didn't know if it was a compliment or a criticism, but there were still many things that were lacking. So I began to increase the company's communication links, so I wrote the following paragraph.
Before the competition, the organizer, President Wu, was afraid that he would show up during the competition. He had nothing to say, so he organized a pre-match rehearsal. It was really a characteristic of China, and it also showed how much President Wu valued the competition.
The first part of the rehearsal was drawing lots. There were 12 contestants in total, and I drew the fifth place, which was a good ranking. Listening to the speeches of the contestants in front of me, I seemed to have regained my confidence. They were not at the same energy level as me. My only shortcoming was that my Mandarin was a little lacking. However, in a normal speech competition, I would deliberately pay attention to my speed. This problem was easily solved.
The person behind me is a salesperson. She is quite eloquent and might become my strongest opponent.
I was planning to organize the competition on Friday, but because the boss wasn't free, it was postponed to next Monday. That's good too. I have two more days to prepare. Unfortunately, I didn't make good use of it and put playing with it first. When Monday came, I felt an unprecedented pressure.
Some people couldn't even speak at the critical moment. Time and time again, the leader came out to smooth things over." Don't be nervous. The audience below and the referee are all your colleagues. What's there to be nervous about? We should be the ones who should be the most nervous. I've never read a manuscript before and I still have to comment on it. Hahaha.”There was a burst of laughter below. The atmosphere seemed to have eased up a little, but I was getting more and more nervous. I was a little worried about the manuscript. The few colleagues in front of me went off-script, which was a little unexpected. Last time, everyone was reading the manuscript. What was gratifying was that their stagnation gave me some opportunities.
It was my turn to go on stage. I first cleared my throat and began to give a speech. I thought of my passionate speech, the report I gave to the freshmen before I graduated from university, and the beautiful life in the army. I suddenly felt a hundred times more confident that I would definitely win.
The speech was basically smooth. When it was time to be passionate, it was high, when it was time to be low, and when it was time to be humorous, it was humorous. The audience applauded. The only thing that was lacking was that my brain short-circuited at a certain moment. I paused for a moment. The flaws did not obscure my good qualities. I looked at the final results. I was first in the top five. It seemed that my chances of getting a place were very high.
I was about to get off the stage, but the emcee didn't let me. He said that my voice was loud and clear, and he wanted me to sing a song. I was very unwilling. After all, it was an occasion like this. However, I heard the vice president jokingly say,"I'll give you extra points for singing." I took the microphone.
The match started at 2:00 PM on Monday. The contestants in front were obviously nervous. Perhaps it was because of the presence of the higher-ups. In the past, it was a superior-subordinate relationship.
Communication is our wings to fly
Dear leaders, judges, and colleagues,
Hello everyone!
I'm Xu Dajun from the manufacturing department. Today, I'm honored to participate in the "Communication, Teamwork, and Creation" Keynote Speech Competition organized by the company. I'm very grateful to the company for providing me with this platform, allowing me to stand here and express some shallow opinions. The topic of my speech today is "Communication is our flying wings".
Jack Welch, the former CEO of General Electric, once said," Management was communication, communication, and communication. Therefore, as a manager, one must master the skill of communication. If everyone could train themselves to be a communication expert, like Zhou Libo, all the problems would be solved.
There were many ways to communicate. Generally speaking, face-to-face communication was the first, followed by telephone communication, and finally meeting communication. However, the purpose of communication was to solve the problem. Only communication to solve the problem was effective communication, so email communication should be avoided as much as possible because the communication target was not specific, the time was uncertain, and the problem was unclear. It was most likely to cause wrangling and quarreling, wasting company resources, but it was useless to solve the problem.
Communication was a work ability, not a human instinct. Therefore, only through continuous training and learning could one improve their communication skills and deal with various problems in the company with ease.
To improve one's communication skills, one must first be fully prepared before communication. One must not fight an unprepared battle. One must be clear about the purpose of communication. In communication, one must learn to listen. One must not put responsibility as the first priority. Instead, one must take solving the problem as the first priority. After communication, one must always pay attention to the results and give positive feedback. Only in this way can communication be complete.
Communication was actually not difficult. Jin Ying, a famous person in the Qing Dynasty, said, Treat people with true courage and gall. Although things may not succeed, later people will see my courage and gall. If you do things with a deceitful heart, people will be confused for a while, and later people will see your heart. At work, we only need to complain less and understand more. The less shirking, the more responsibility; With less depression and more sincerity, all the problems would be solved.
Taking customer complaints as an example, if each department only stayed at the stage of blaming the culprit for the mistake and let the mistake go without seriously analyzing the root of the problem, it would be harmful to the company's progress. Everyone should calm down and sit down to communicate. First, find out the truth and redo the work in the right way. Secondly, to regain the confidence of our customers and ensure the stability of orders; He would review the real cause of the problem again and draw inferences from it. He would learn from the lessons of the past and prevent such problems from happening again.
Communication requires mastering communication skills and remembering the communication principles: Understanding was the priority, persuasion was the priority, coordination was the priority, and borrowing power was the priority.
Uncle Mao once said," You should sing on the mountain you are on, so you must know who you are communicating with, grasp the timing, and use the right method. The most important thing is to tell the truth. Don't hide, don't beat around the bush, and don't point fingers at others. You must be honest and unfair. So don't blame others for not understanding what you say. It's just that you are not sincere enough and don't explain things clearly."
In the process of communication between departments, differences existed objectively. If everyone was honest and honest, it could only mean that everyone was waiting for the rabbit and did not want to make progress. Therefore, communication was inevitable. At this time, the leader needed to stand up and coordinate, implement the responsibility system, and measure the responsibility of the problem. The responsibility was to the department and the responsibility was to the individual to resolve the contradiction between the departments.
In the communication between the company and the department, the leader shouldered the mission of setting the company's development goals and promoting the healthy operation of each department. As a leader, he had to set an example, put down his airs, and think from the perspective of the department. He had to rely on the power of personality to conquer his subordinates, clear communication channels, and create an atmosphere of unity and democratism. This would allow every department to make progress, and everyone could speak freely. They could offer suggestions for the company's development, overthrow the department wall, and achieve the goal of interaction between the company and the department.
By constantly reviewing the problems in communication, seeking common ground while reserving differences, making communication more efficient, and exerting the spirit of teamwork, each department would constantly explore innovative ideas and save production costs from all aspects. Everyone would work together to pick up the money that fell on the ground. Zheng Tong would carry forward his own corporate culture and be invincible in the competition of peer enterprises. He would become a united and invincible teacher.
As the saying went, business management was about communication in the past, communication in the present, and future development still depended on communication. Communication would run through every stage of Zhengtong's development, every opportunity, and every bit. I hope that through this bridge of communication, we can plant wings for the progress of Zhengtong and ignite the hope of soaring for the company's beautiful future.
My speech is over. Thank you, everyone!
Speaker: XXX
2011－8－29
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