" Well, Sis, I think in general, we can provide better service. To our regular customers, we can make them feel intimate and special, and also make them feel respected. It can make our service more convenient and easy, and it can also make our customers relax quickly. These two can be said to be a one-to-one policy. For example, we can adapt to the local conditions. As for black, it represents mystery, but I don't know what it's used for.”
" Very good, that's basically the case. Black is used to entertain some, well, to put it simply, people with personalities. They don't want to be as enthusiastic as regular customers, but they don't want to be treated coldly like new customers. They are mostly smarter and more perceptive people. They will feel at ease there.”
"Yes! I see!" Xu's affability made Ruan Erxin get used to her very quickly. She got close to her and respected her very much.
"The castle under the shade is not only strange!”
"Hmm?"
"You will slowly feel and experience this in the future.”
Then, Xu told her some things to take note of and ways to satisfy the customers. During this time, Xu led her around to greet the customers and ask about their needs. She also taught Ruan Erxin how to distinguish the different types of coffee. This was different from Xiangsi Pavilion. Although there were many types of coffee in Xiangsi Pavilion, it was probably less than one-fifth of the coffee here. Moreover, it was not a waiter's job to distinguish the coffee and remember the different characteristics of the coffee. However, since she had the opportunity to learn such knowledge... Ruan Erxin couldn't refuse.
Kong Xu's voice was gentle and crisp, and there was a faint smile on her face. Whenever Ruan Erxin praised or was surprised by something, she would smile and explain further. It was reasonable and exciting, and she did not even miss the details of how the coffee was made. However, when the lights in the castle turned dim silver, like a waning moon, the store manager stopped her vivid description. She ignored Ruan Erxin and immediately called the other shop assistants to light the candles.
The curtains were safely raised (initially to block out the scorching heat outside). When the candles were almost completely lit, the scenery outside the window was somewhat intoxicating. Through the cracks in the trees, one could see the bright stars in the sky. At this moment, the remaining light in the castle suddenly disappeared.
The store manager introduced Ruan Erxin to one of the types of coffee she had listed. The second was interrupted by this sudden change.
Ruan Erxin had almost been forgotten by the side because the employees were busy sending off the customers. Many people were unwilling to stay outside on the night of the blackout. The store manager was talking to a regular customer. With the help of the starlight outside, some of the customers stayed, but they were all middle-aged and elderly people sitting by the window to enjoy the moonlight.
After sending off the customer, Store Manager Xu walked to the front desk. After giving a few instructions, she walked to the place where Ruan Erxin was left behind. She looked very tired and even showed signs of exhaustion. His face was pale and weak in the candlelight, but he was still smiling.
"The sudden blackout caused us to lose some wealth, but it was much quieter.”
Ruan Erxin said sincerely," I feel that lighting candles during a blackout makes the castle even more mysterious. There's also an indescribable feeling. It feels more real and romantic."”Most of the windows had been pushed open by the guests, and the cool summer breeze blew the candle flames as if they were dancing. There were more candles in the corridors, while there were fewer in some places. Some places were not lit according to the guests 'requests. Such a large room formed a stage of light by the flickering circles of candles and the dim light. It was also a natural and dull pantomime by those who were quietly admiring the moon and the stars.
"This is the true meaning of the castle!”Ruan Erxin sighed.
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