For the next two days, Sun Yuanyuan didn't have the chance to meet Wenye, and it was the first time Wenye didn't contact Sun Yuanyuan for two consecutive days. Sun Yuanyuan also knew that Wen Ye must have been busy these two days. She had been busy putting out the fire on various major forum projects. She also heard that Wen Ye had formed a new media team. She did not know what they were doing.
The shareholders still did not approve of the New Online News's decision. It was said that the shareholders had a fierce dispute this time. The shareholders slowly divided into three factions. Zhou Kang's faction was still determined to kill the New Online News and directly called the police to report the New Online News for extortion. Huang Tusheng's camp still insisted on using the recording to force New Online News to cooperate with Chenguang Hospital. The third faction was a minority shareholder who was mediating between the two major factions. They believed that no matter what method was used, they should make a decision as soon as possible. Any delay would be a loss for the hospital.
This series of events didn't affect Sun Yuanyuan much. It was just that the meetings were annoying. On this day, Director Li invited a professor, Chen Guiming, who was said to be a marketing master, to give a lecture at the hospital. His main topic was how to communicate with patients.
When Sun Yuanyuan finished treating the patients and arrived at the meeting room, many people were there. There were more than a hundred people in the meeting room, and she got sixty to seventy patients. The rest still had to receive patients at the frontline to ensure that the treatment line could operate normally. Sun Yuanyuan also saw Wenye's face. Wenye felt Sun Yuanyuan looking at him and smiled at her. Sun Yuanyuan took advantage of the empty seat and successfully squeezed to the side of Wen Ye.
"You've been very busy these few days?" Sun Yuanyuan whispered.
"That's right. I just set up a small department and Li Jian gave me a raise. How can I not work hard?”Wen Ye said. Sun Yuanyuan took a closer look at Wen Ye and realized that his eyes were bloodshot.
Qing also seemed very tired and could not help but feel a little heartache.
"Don't work too hard. You have to rest when you need to.”
"I know. It's only for this period of time. I won't be busy when everyone is here.”
"What does your department do?" Sun Yuanyuan asked casually.
"New media is using WeChat to pull patients to the hospital.”Wen Ye said.
"Similar to WeChat?" Sun Yuanyuan frowned. Wasn't this similar to what Zhang Xue did?
"It's completely different. The patients only get a commission when they go to the hospital for treatment, not online.”Wen Ye realized that this explanation wasn't quite right. At the same time, he saw Chen Guiming open a powerpoint on the projector and quickly said,"Listen to it first. If you're interested, I'll tell you in detail later.”
"Alright, I have something to ask you too.”
On stage, Chen Guiming cleared his throat and began to train everyone. The topic of the PowerPoint presentation was " Fine Marketing in the Medical Industry." This PowerPoint explained the communication skills of the medical consulting industry with patients in detail. Sun Yuanyuan felt that it was indeed useful after listening to it. If the consultant used this set of skills to chat, even if she was a patient, she would definitely follow the other party's way of thinking.
For example, Chen Guiming divided the patient's demands into three levels: pathological, psychological, and social.
In fact, it was not difficult to understand. Pathological diseases were the harm that the disease itself caused to the patient. For example, the organic harm that each disease caused to the patient's body, such as hemorrhoid. Pathological harm was the symptoms that appeared, such as frequent urine, urgency, dribbling urine, and so on.
The psychological aspect was the effect of the disease on the patient's mind, especially the disease of men's function. It made many patients feel inferior and unable to raise their heads in front of women. Moreover, most patients with poor male function were more or less psychologically abnormal.
The social aspect was the impact of the disease on the patient's social life. For example, many men were afraid to find a partner because of their poor functionality, or they were extremely inferior in front of the person they liked, which affected their normal life. If it was infertility, the impact on their life might not be a matter of one or two people, but at least three families.
Among these three levels of patients 'demands, the traditional impression was that the pathological harm was more important. After all, the disease was there, and the uncomfortable symptoms were the direct reason for the patient to see a doctor. However, in Chen Guiming's technique, the psychological side was more important than the pathological side, and the social side was more important to the patient.
Sun Yuanyuan couldn't help but think about her usual job. It was indeed similar to what Chen Guiming had said. If they were to blindly explain the dangers of the disease itself to the patient, sometimes they would even tell the patient that the possibility of hemorrhoid causing Prostate Cancer, but most of the time, it would be too much, and the patient would always be skeptical.
However, if he looked at it from a different perspective, after understanding the patient's psychology, he could tell the patient about the impact of the treatment on the patient so that the patient could strengthen his psychological construction. It would be much easier to develop. If he described the future of the disease to the patient so that the patient could see what kind of life he would have after being cured, it would be very easy for the patient to voluntarily take out his wallet.
Sun Yuanyuan remembered that there was a product called Sanzhu oral liquid a long time ago. It seemed to be a product to treat diabetes, but of course, it was definitely not effective. However, at that time, the Sanzhu oral liquid manufacturer had been promoting the product in an overwhelming manner. They had found countless people who used the product to endorse it. His grandfather had been a witness. He had said on television how painful it was to have diabetes in the past. When others introduced him to Sanzhu oral liquid, he did not believe it at first. He only bought two bottles with the mentality of trying it out. Who knew that the effect was remarkable? The symptoms disappeared, and so did the other symptoms. He could work and go to work again. Thank you, Sanzhu oral liquid manufacturer.
This advertisement made many of Sun Yuanyuan's relatives and friends believe it. After all, it was said by their relatives. How could it be fake? They were all from the same village, so they would not doubt it at all. A few relatives and friends with diabetes at home bought it for 300 to 500 yuan.
After that, this product disappeared without a trace. Those who had diabetes continued to have high sugar in their urine, while the grandfather of the same family continued to endorse all kinds of non-existent products. He only needed two or three boxes of medicine and a few washbasins. This grandpa could recommend all kinds of medicines and health products to everyone on TV.
"Do you think this will work?" Sun Yuanyuan asked Wen Ye in a low voice. The two of them were closer to the side and at the back, so it was not easy for the people on stage to notice them. They could whisper quietly.
"I'll indeed be using WeChat for my next consultation. It'll be very helpful.”Wenye took notes patiently. Sun Yuanyuan took a look. Although Wenye wrote very quickly, his handwriting was still very clear and looked good. Actually, from the side, Wenye looked quite good. He wasn't a handsome man at first glance. He was even a little fat, but after getting used to it, he became more and more pleasing to the eye.
"Right!" Wen Ye took advantage of Chen Guiming's three to five minutes break to chat with Sun Yuanyuan.""Li Jian said that he would hire a few nurses for consultation.”
"Nurse, who's willing to go?" Sun Yuanyuan said. Actually, Sun Yuanyuan had noticed a phenomenon long ago. Although the salary of first-line medical staff was not as high as that of the people in the advertising department, and most of the time, they were people who needed help from the advertising department. However, those who studied medicine always felt that they looked down on the work and people in the advertising department. He didn't know where this confidence came from, but whenever he mentioned the advertising department, he always felt a little disdainful.
"To put it bluntly, it's nothing much. Those who don't have a nurse's license have to think of a way. They can either come to the advertising department or go home to continue their research.”Wen Ye said. After the previous investigation by the Industry and Commerce Bureau, the people from the Weisheng Department also reminded the hospital that nurses without a nurse certificate or doctors with insufficient qualifications had to be eliminated.
The doctors in Chenguang Hospital all had a license, but seven or eight nurses did not have a nurse license. Some of them had come to work as interns before they graduated, while some of them had indeed studied in a nursing school, but they did not get a nursing certificate. If they continued to let such nurses work in the frontline and were found out by the Wei Sheng department, they would probably have to close down and reorganize.
"It seems that Chen Yaoyao's nurse certificate hasn't been issued yet.”Sun Yuanyuan remembered that Zhou Jie had said that Chen Yaoyao had missed the passing mark twice. She didn't know if it was because she didn't work hard or because she was unlucky.
"Chen Yaoyao, I don't dare to take it either.”Wen Ye smiled.
"You can't control Chen Yaoyao with your personality.”Sun Yuanyuan also smiled.
On the stage, Chen Guiming had also rested and continued his lecture. Sun Yuanyuan couldn't bear to listen to the rest of the content. She looked carefully at her colleagues in the conference room. Most of them were starting to feel sleepy. Li Juanjuan was sitting in the corner and was already lying down. Liu Shaofeng had already left the room. Sun Yuanyuan found an excuse to go to the washroom, greeted Chen Xingyu at the door, and returned to the consultation room. At the door of the consultation room, she met Liu Shaofeng, who was hugging his shoulders.
"Director Sun, what do you think is the use of Director Li doing this kind of training? All of them were sleeping, so it was pointless to talk about it.”Liu Shaofeng was very disgusted with this so-called training or course.
"That's right, I didn't listen to it. It's not targeted at us. It's for the consulting staff of the Advertising Department to listen to.”Sun Yuanyuan saw that there were no patients at all, so she was too embarrassed to leave Liu Shaofeng and go straight to the consultation room.
"It's useless to talk about this. We have to talk to them about how to talk to patients about the fees.”Liu Shaofeng still had complaints about this matter.
"Hahaha, by the way, Director Liu, I heard that the people from the Weisheng Department are coming for an inspection too?”Sun Yuanyuan asked.
"It's useless to investigate. We're just here to extort some money.”The phone in Liu Shaofeng's hand suddenly rang, interrupting Liu Shaofeng's complaint.""Hey! "Honey, okay, I'll go home tonight…" He walked into his consultation room and closed the door.
This book is provided by FunNovel Novel Book | Fan Fiction Novel [Beautiful Free Novel Book]