" Service first, courtesy first, and customer first. It's your duty to maintain a smile, and it's also the mission given to you by the three-star department store..."
Although the general manager Li Dongyan had an absolutely handsome face and a slightly cold but very attractive voice, Li Zhiyi, who had been partying all night, couldn't help but secretly yawn.
Cen Kaiyin, who was standing beside her, was immediately frightened by her actions. How dare she do this? Did she not know how scary the general manager was? As expected, she immediately heard that emotionless voice rise up coldly!
"Miss Li Zhiyi."
Although Li Dongyan was shouting Li Zhiyi's name, Cen Kaiyin couldn't help but tighten her legs, straighten her back, and enter a state of alert.
"Yes, General Manager."
Li Zhiyi still didn't know that he was in trouble. He smiled at the most valuable bachelor in the three-star department store! General Manager Li Dongyan.
Not only was this man pleasing to the eye, but he was also filled with an indescribable charm. Although most people would be scared away by his cold eyes, she thought that this was his unique charm.
Li Dongyan, who was wearing a black suit, looked at her expressionlessly.
"I remember that I said that we want the elegant smile of a stewardess, not the public relations smile of a hotel lady. If you can't correctly distinguish between these two kinds of smiles, I think you need to be re-educated.”
Li Zhiyi's mouth was wide open, but she did not dare to use her usual trick! She stomped her feet, acted coquettishly, and defended herself in a coquettish voice. She knew that it was useless to do this to Li Dongyan, so in the end, she chose to lower her head.
Li Dongyan was like a machine, cold, serious, and completely devoid of personal feelings. In comparison, Manager Leo, who was standing beside him, was much more amiable, and his handsomeness was no less than Li Dongyan.
"Also, did you get off work too early yesterday?”
Cen Kaiyin was shocked. She had a bad feeling. She felt that a storm was about to blow towards her.
"This." "I had something to do last minute yesterday, so I asked someone to cover for me…" Li Zhiyi explained with a smile.
"It's Cen Kaiyin again, right?" He stared sharply at the woman next to Li Zhiyi. Under the brim of his hat, his tightly pursed lips and her round and small chin were exposed. His heart moved, and his expression became even colder. "Miss Cen Kaiyin?"
"Yes, General Manager." She looked up, her deep and bright eyes filled with fear.
No one knew what was going on in Li Dongyan's heart at this moment. There was never any extra expression on his face.
Leo, who was standing next to him, smirked and muttered in his heart," This guy was using his public tool for personal use again…
"Although the company allows you to take over the shift, isn't the frequency of you taking over the shift a little too high? Have you ever thought that your hard work might become an excuse for others to be lazy?”
Was that so? Would he? His straightforwardness left Cen Kaiyin speechless. She didn't think too much about it. As a Taurus, she only knew that hard work would bring her considerable income, and money could create a safe and comfortable environment.
Moreover, this was really unfair. Why would a storm caused by Li Zhiyi inexplicably blow at him?
Thinking about it made her feel tired. She sincerely loved this first job after graduating from university and planned to work hard here for a long time.
Due to the Taurus 'unchanging personality, she pursued stability in her work. Unlike other colleagues who complained that it was too hard and wanted to change jobs all day long, she felt that this place was very good. The salary and working environment satisfied her very much. She wanted to continue working here and stubbornly carried out this idea.
Everything was great here. She could wear a beautiful blue and white suit and a dignified black hat every day. She could look at all kinds of people with her passionate eyes. During her break, she could even listen to the seniors talk about some interesting things...
It was true. She had come to work in the department store because she wanted to work as a service girl. She had also gone through a fierce competition, defeating many beautiful women who had applied for the job. She had passed the difficult written test, oral test, and interview to work in this department store, which was known as the largest department store in Taiwan. She really liked this job. If it weren't for him! She really wanted to continue working here, that cold-blooded Li Dongyan.
She felt that every moment here was happy, including the hard work of standing for more than ten hours and accepting the complaints of the guests. She was willing to endure all of these. The only thing that made her unhappy was this moment! The general manager's time at the middle and end of each month.
It was said that there was no such system in the past. It was only after this always expressionless Mr. Li Dongyan came back that this strange system was established.
"Aren't you tired of working more than ten hours a day?”He looked at her, and his originally emotionless eyes suddenly lit up, but he was very careful not to reveal too much concern in his tone.
Actually, there was no need to bother to hide it. His stiff tone always sounded like a rebuke to Cen Kaiyin.
"Yes, I understand. I will improve.”She lowered her head to look at the tip of her shoes and replied softly.
Hearing her answer, Li Dongyan adjusted his glasses unnaturally. Obviously, she had misunderstood again. Why did she always misunderstand? Did she not notice that the way he looked at her was very different? He turned his head and saw Leo looking up at the ceiling, looking like he was about to sigh. He couldn't help but give him a deadly glance.
"Yes, general manager, I understand what you mean. We will now review the shortcomings of the first half of this month.”He deliberately said it wrongly, causing Li Dongyan to take a deep breath.
Ah, it's time for such a terrifying time again. Cen Kaiyin tried her best to recall her performance in the past half month. There shouldn't be any mistakes, right? Please, she didn't want to be the center of attention after being called out by the general manager every time. She would break down.
As she was trying hard to recall if there was anything wrong with her performance, she did not hear what the general manager's eternally cold voice said.
"So, I would like to ask Miss Cen Kaiyin, how should you deal with such a customer?”
Li Dongyan slowly turned his gaze to Cen Kaiyin. His expression was still unfathomable. Only he knew how turbulent his heart was at this moment.
It was precisely because he wanted to see her openly that he had specially arranged for this damned general manager to have time. Otherwise, he would have been busy every day and would not have the extra time to care about the service team. This was the job of the leader of the service team and the service manager, Leo.
He had racked his brains to come up with this name, and the reason was very high-sounding. The service team faced their god of wealth every day. Did he need to know what kind of opinions these gods had on the company this month? Of course, another better reason was that in order to make these gods of fortune completely satisfied, he also needed to personally supervise these people who served the gods of fortune every day.
When he announced this to Leo, the manager of the management department and service department, who was also his good friend from university to the research institute, his attitude was very righteous and there was no room for rebuttal.
Leo saw that he still didn't give up and aimed the cannon at Cen Kaiyin, the kindest and gentlest person in the service group. He couldn't help but frown.
After waiting for a few seconds, Li Dongyan raised his eyebrows slightly when he didn't hear any response from her sweet voice.
Li Zhiyi quickly nudged Cen Kaiyin, who was beside him. She was worried that she would fall asleep from exhaustion. If she fell asleep, the general manager would definitely bring up the topic of substitute work again. She did not want the trouble that she had thrown out to come back to her.
Thinking about it, she was a little cruel. She knew that Cen Kaiyin had been working at the counter on the first floor for eight hours, but she still went against her conscience and begged her to take over the shift because she knew that Cen Kaiyin would never reject her.
In fact, up until now, Cen Kaiyin had never rejected any request for her to take over the shift. No matter how tired she looked, she would always accept other people's requests with a smile. Not only did she not have a temper, but she was also quite easy to bully. Therefore, she was the best candidate to replace her. At the same time, she was also recognized by the entire service team as the chief substitute.
At this moment, Cen Kaiyin was like a taut zither string that was immediately broken by Li Zhiyi's gentle bump. She looked up in panic and met Li Dongyan's cold gaze.
"Ah?" She looked at him in shock. Why was he staring at her like that? Did she do something wrong again? Could it be that she could not escape the fate of being reprimanded on the spot today? Thinking of this, she felt that the end of the world was coming.
"Miss Cen Kaiyin seems absent-minded.”Li Dongyan replaced his usual scolding with sarcasm. He didn't want her to end up crying every time.
An awkward blush appeared on Cen Kaiyin's fair face. She glanced at Xiao Yazhuang on the other side and asked for help.
"The general manager is asking how to deal with a customer who asks for our service on the surface but actually intends to sexually harass us?”Xiao Yazhuang was very loyal. She was one of the few people in the company who was not afraid of the general manager.
That was the question. She heaved a sigh of relief and felt a little angry at the same time. He was really strange. He always liked to ask her some random questions. It was as if there was no one else in the service team who could ask him. She hoped that he was not deliberately making things difficult for her or that he was prejudiced against her.
She pursed her lips and carefully recited the terms of the service rules.
" When we meet such a guest, we…we should inform…inform…" Because his heart was beating too violently, his tongue could not be controlled.
"Inform the male service staff, right?”Li Dongyan continued her words coldly, his eyes fixed on her without relaxing.
"Yes…"
He took a deep breath. "Then why didn't you do it last night?”
There was no change in his tone, but it was obvious that he was angry. She could not help but flinch.
As everyone gasped in surprise, his expression became even colder.
Yes, that's right! He was about to go crazy over this matter.
Last night, when he got off work and took the elevator to the parking lot, he found that she, who was supposed to be working at the counter and was supposed to get off work at seven o'clock, actually appeared in the elevator. Moreover, a blind guest asked her to help him out of the elevator on the grounds that he was unable to move. He couldn't bear to see her hard work and was angry that her kindness was being used. He kept his eyes open until dawn and bitterly waited for today's opportunity to remind her.
"Last night?" She felt like an idiot repeating these words, and the scene in the elevator last night quickly appeared in her mind.
Yesterday, there was a blind person wearing sunglasses who asked for her help on the grounds that he could not see the exit clearly. Then, that person accidentally tripped when he stepped out of the elevator. Fortunately, she went over to help him in time. However, before she could straighten him up, Li Dongyan appeared out of nowhere and picked him up.
She still remembered Li Dongyan telling that person in a voice that was several times colder than usual that he was the general manager of this department store. If there was a need, he would be more than happy to " personally " help him to the parking spot he wanted to go.
Then, something surprising happened. The customer's vision suddenly became unusually clear. He ran to his car in a sorry state and quickly started it. Then, he reversed the car out of the garage at an extremely fast speed and drove away. She was still thinking foolishly, how could a blind person drive so well?
Then, Li Dongyan's cold voice sounded.
"As far as I know, Miss Cen Kaiyin, you're on duty at the counter today. It should be your off-duty time now.”
"Yes, I'm covering for someone." She didn't have the courage to look him in the eye, so she didn't notice his tense expression.
Li Dongyan stared at the top of her black hat and couldn't help but raise his voice.
"Miss Cen Kaiyin, the reason why the company hired so many employees to take shifts is to let every employee get enough rest. Shouldn't you…"
" Yes, I'm sorry, I'm sorry..." Before he could finish, she began to bow desperately. She knew what the general manager was going to say. " I know that if I don't get enough rest, I won't have the energy to serve the customers, and the quality of the company's service will be relatively lower. I'll be careful..." At this moment, three customers came from the parking lot. She took the opportunity to hide in the elevator.
Did the general manager mean that the customer was trying to sexually harass her? But…
"That guest…he…"
"Don't tell me you don't know that his blindness is faked.”He interrupted her sternly, and when he saw her confused face, he almost lost control and roared.
She was just like that, too kind! She was so kind that she didn't know how to reject others. She was so kind that she still smiled foolishly at that person when she was taken advantage of. He was angry at her kindness.
Cen Kaiyin widened her innocent eyes. She didn't dare to tell him that she didn't know, but in reality, she really didn't know. She bit her lower lip tightly.
"Your team leader should have taught you how to deal with customers who attempt sexual harassment, right?”He continued to pursue and attack because he needed to find an outlet for his anger.
"Yes, of course, we do have…"
The team leader had just opened his mouth when he was glared back at by Li Dongyan's sharp gaze.
" That customer…he didn't…that…"
She only accepted the truth. She was never willing to speculate about things that had not happened yet. She did not have the scheming mind to see through other people's intentions, nor did she assume that every customer could be a pervert. The stubbornness of Taurus controlled her. She was unwilling to admit that this was an attempted sexual harassment incident.
Li Dongyan raised his eyebrows in anger, and his eyes behind his rimless glasses shot out an even harsher light.
"So you're saying that the customer didn't touch your hand? Or did he not hold your waist when you fell? Do you have to wait until he hugs you and makes a move on you before you think that this customer is indeed sexually harassing you? Hmm?"
She was stunned. His harsh words were like a whip, lashing at her fiercely. Her cheeks flushed red in embarrassment. She gritted her teeth tightly. Although she did not let her tears fall uncontrollably like before, her eyes were still red.
When Li Dongyan saw her red eyes, he immediately cursed himself in his heart.
Damn it! He wasn't here to blame her, really not. He was here to care for her and teach her to be careful in the future. Alright, maybe his words were a little harsh and his expression was a little serious, but this was his personality. It was easy for anger to control his emotions and then he would start to fail to express his intentions.
The service team members quietly looked at each other, all of them silent out of fear.
Ever since the chairman's son came back from his PhD studies in the United States to take over the position of general manager and appeared in front of the service team at the end of every month, Cen Kaiyin had never left a meeting unscathed.
They were either scolded to tears or asked questions that rendered them speechless.
When he appeared in front of everyone with his handsome face, he had caused quite a commotion! Moreover, the handsome him had brought back an equally charming manager. Many people's hearts were split in half. They didn't know if they should give it to the handsome general manager or to the handsome manager Leo.
It was only later that they found out that the general manager's outstanding body was filled with completely inhuman blood. Everyone gave up on him and turned to Manager Leo.
It was really strange. The general manager, who always had a fearful expression on his face, seemed to have a bad impression of the kind cow in their group. He would try his best to make her cry every time he met her.
Leo couldn't stand the situation anymore. What was Li Dongyan doing? He had clearly sensed his feelings for Cen Kaiyin from his " special care " for her and had hinted several times that he should take the initiative, but look at what he had done to the situation now. Was he concerned about her or was he forcing her to hand in her resignation?
He cleared his throat and began the reconstruction work after every " war."
" Yes, that's what the general manager wants. He wants you to be more vigilant. It's mainly for your safety, because the company…"
Cen Kaiyin couldn't hear Manager Leo's words. The strong sense of frustration made her temporarily lose her hearing. She pursed her lips aggrievedly. She didn't dare to look down, afraid that her tears would fall. She didn't want her colleagues 'topic to revolve around " Cen Kaiyin cried again today " after the meeting ended, so she could only look ahead stiffly.
Li Dongyan's gaze could not leave Cen Kaiyin's face at all. Her aggrieved look made his heart ache. He had secretly vowed not to let this pure and straight girl suffer any grievances. However, the irony was that not only did he often make her feel wronged, but he also did it in front of everyone.
Thinking of this, he couldn't help but curse himself in his heart. Could it be that he was really like what 'someone' said? In terms of business management, he was a genius manager with two master's degrees. When it came to love, he was a moron in kindergarten.
Damn it! This was a damn description. He would never admit that he was such a person.
At this moment, Leo said something that made the service staff present cover their mouths and laugh. He was an excellent manager. With his American humor and superb management skills, he won the support of the company. Everyone liked him.
Unfortunately, Cen Kaiyin couldn't laugh. The haze in her heart couldn't be resolved by one or two jokes.
After the meeting ended, she covered her mouth and quickly fled from the crowd. Every panicked step she took was stepping on Li Dongyan's defeated heart.
Leo couldn't help but give him a look that said," Look what you did this time."
"I've already said that he's prejudiced against you and doesn't like you.”Li Zhiyi said slowly.
She lifted her butt, which she had always been proud of, and her face was almost stuck to the mirror as she carefully traced her two red lips, which she thought were very sexy.
Cen Kaiyin nodded in agreement. She couldn't help but take another tissue and carefully suck her tears, not letting her hard-earned makeup be stained by her tears.
Honestly, she didn't really believe Li Zhiyi's words. After all, the general manager was high and mighty. There was really no need to make things difficult for a small employee. However, after a few painful lessons, her faith was crumbling bit by bit. She began to believe that people would hate someone for no reason.
She couldn't help but look up. The three mirror walls in the dressing room reflected her face. She looked at her in confusion. What did the general manager dislike about her? Ever since she was young, this face had always received positive comments. No one had ever thought that she was unpleasant to the eye.
Could it be that she was too kind, so she looked easy to bully? Perhaps, at least, that was what Li Zhiyi thought and did.
"I could tell that you were at odds with him.”She paused for a moment and sighed.
"Sigh, it's no wonder. You have the smallest butt, the flattest chest, and the least voluptuous figure in our service group. The general manager is a Virgo, and Virgo people have the strictest requirements for perfection. He must have seen an imperfect side of you, so he hates you the moment he sees you and wants to scold you the moment he opens his mouth.”
Xiao Yazhuang, who was tidying up her appearance, raised her eyebrows when she heard this.
" Li Zhiyi, you're really…" For the sake of being in the same batch, she omitted the last sentence," You can't spit out ivory from a dog's mouth."
Li Zhiyi's words seriously hurt Cen Kaiyin's self-esteem. She looked down at her chest, which was indeed not very prominent, and asked,"Is it really…like this?”The general manager likes boobs?
"Of course. Otherwise, why didn't he come and make things difficult for me? My work attitude is much worse than yours.”
She nodded and felt that it was very possible. She indeed did not have Li Zhiyi's protruding chest and beautiful buttocks. No wonder, no wonder he showed mercy to Li Zhiyi but chased her relentlessly. So he was this kind of person. She curled her lips in disgust.
Xiao Yazhuang, who was putting on her hat, couldn't stand it anymore. This Li Zhiyi didn't have any other abilities, but he liked to stir up trouble and hit people when they were down.
"Kathleen, don't listen to her nonsense. She's just jealous that you have a small, round butt that looks as good in a narrow skirt.”
Li Zhiyi stopped putting on lipstick and looked like he had been severely insulted. He turned to the mirror and shouted in protest,"How is my butt too big? Huh? How is it big?"
Xiao Yazhuang didn't answer her and continued to speak to herself,""And Caine, your chest is definitely not flat. Trust me, don't think that a certain someone's chest looks very majestic. It's actually just because she added two water pads in her bra.”After saying that, he looked at Li Zhiyi meaningfully.
Li Zhiyi blushed, puffed out his chest and shouted,""You're talking nonsense, I don't have a water cushion.”
"Eh?" Xiao Yazhuang looked at her with feigned surprise. "Did I say it was you?"
Li Zhiyi immediately shut his mouth, his cheeks puffed up in anger.
"However, in order to prove your innocence, we still came to check.”As she spoke, she unexpectedly reached out her hand to Li Zhiyi, causing her to scream.
Amidst such playful sounds, Cen Kaiyin still couldn't feel happy. Other than not having a pair of proud breasts, she felt that Li Dongyan seemed to have other reasons to hate her. She held her chin and stared blankly at the mirror, wondering why he hated her. Why?#
This book comes from：m.funovel.com。