Seeing that everyone was listening with great interest, Wei Chuyang took a sip of water and continued,"" Only with a brand image that makes people bow down to you can you be considered to have a good user experience. However, if we look at Water Margins, there is still one person who can afford to be generous. His family background is many times stronger than Song Jiang's. This is the Little Whirlwind Chai Jin.
Chai Jin was a native of Cangzhou, a descendant of Emperor Shizong of the Later Zhou Dynasty. His family wealth was quite rich. He was generous and liked to befriend heroes from all over the world. He was known as Lord Mengchang and nicknamed Little Whirlwind. Moreover, he didn't care about his status when dealing with people, so he didn't slack off. For example, when he met Chong Lin, Chong Lin was only a prisoner at that time. Chai Jin was still a prisoner. The official dismounted and flew over, saying,""Chai Jin has failed to welcome you." He bowed on the grass. It could be seen that he was also polite to the wise.
Logically speaking, Chai Jin's product was a product of a large company that had been in the same line for generations. It had strong capital, N 1 rounds of funding, and was also attentive to users. But why couldn't he compare to Song Jiang next door? I think the problem lies with this "Lord Mengchang".
Chai Jin was not bad, but he was only good to specific "users". Chai Jin's charity and wealth were all given to people with ability and fame. Like Lord Mengchang, he would take in any Tom, Dick, or Harry who popped up on the streets. Chai Jin would not care about their lives. Even someone as capable as Wu Song would be alienated by a few words.
On the other hand, Song Jiang was different. Not only did he treat those capable high-end users well, but he also treated other ordinary users with the same care." If it's high, if it's low, he'll accept it."
Lin Lin wanted to learn from Song Jiang and treat its users equally. It couldn't treat the feedback from its members seriously. Similarly, it had to treat the feedback from its non-members a hundred times more seriously. We had to implement the service concept of " if it's high or low, we'll accept anything."”
"Song Jiang's product not only treats users equally, but also has a unique aspect in the user experience, which is to pay attention to details.
For example, Song Jiang's treatment of Wu Song was written in the book: "Song Jiang brought him to a place every day and drank with him.”"After a few days, Song Jiang will take out some silver to make clothes for Wu Song.”"Wu Song shed tears, bowed and left. Song Jiang and Song Qing stood in front of the hotel. They turned around and came back after seeing that Wu Song had disappeared.”
It could be seen how meticulous Song Jiang was with his users. Controlling the details was crucial to the user experience. It was the key to your product's ability to stand out from the fierce competition. It was also the only way for a product to break through.
Nowadays, many products will see the word 'you'. I hope that we don't need to call the user' you', but 'you'. We don't need to address users with a very respectful attitude, but we should address them as friends, so it should be a very equal relationship. Sister Xinyue, write this into our product agreement when we go back. We don't have to be too respectful to the users in the product, because once we are too respectful to the users, it means that we may have a purpose and may need to cheat something.
Alright, that's all about the Song Jiang-style user experience. I hope everyone can absorb some useful information and use it in their work in the future.”
As soon as he finished speaking, applause rang out. Everyone was extremely impressed by Wei Chuyang's novel point of view and new thinking. None of them had expected that a novel character could speak so much truth. Their admiration could only be expressed by applause.
Wei Chuyang pressed his hands together and said," One last reminder. Liangshan is like a company group. Song Jiang is not a good general manager. Try to understand it yourself.
The five people from Journey to the West formed a group to start a business and went to the Western Paradise to obtain the true scriptures. In the end, they achieved positive results. Their achievements were complete. The entire company's performance was good, and they successfully went public. Everyone had reached the peak of their lives. In the Romance of the Three Kingdoms, although the Shu Group was destroyed in the end, the three brothers, Liu Guan and Zhang, had at least obtained several rounds of funding for the company and finally went public. Everyone had once reached the peak of their lives, so it was not in vain to start a business.
On the other hand, the Liangshan Group led by Song Jiang had 108 partners. Even at its peak, it had only recruited 108 full members and officially announced the establishment date of the Liangshan Group. However, in the later stages of the company's development, it did not achieve very good results. On the contrary, it was targeted by the giants of large companies as soon as it was established. They used various methods to coerce and bribe them to suppress their growth. In the end, it was bought over by the giants of large companies, and the management was even beheaded.
The most fundamental reason was that the leader, Song Jiang, was not a competent CEO!
Alright, enough nonsense. Today is a gathering. Everyone only has one mission, and that is to eat and drink well."
After talking for a long time, he was also hungry. He went to his seat and ate and drank a lot.
" You're really something. A hero's song can attract so many truths. How did you think of that?" Wei Botong asked Wei Chuyang who had just sat down. She was really shocked.
The others also looked at Wei Chuyang, wondering how he came up with this idea.
" It's nothing. I'm a novelist and have read the Four Great Classics many times. It's easy for me to find common ground from them," Wei Chuyang said nonchalantly.
" Oh right, you guys should all eat well. After you're done eating, go interact more with your colleagues and have a drink. Don't make it seem like you're standing against each other. In the future, when you have dinner together, try to mix up the seats. Don't go from one department to another. You have me and I have you. Talk more and get to know each other better. In the future, the cooperation between the departments will be closer," Wei Chuyang suggested.
Everyone nodded in agreement. Old Zhang was even more excited." It's been like this for a long time. Let the single men in our technical department interact more with the ladies. I'll go chat with everyone."
" Wait, I'll go get everyone a drink too." Wei Chuyang was about to stand up when he was pulled back by Wei Botong.
" You're still a minor, why do you need to drink? Zhang, you can go by yourself," Wei Botong waved at Zhang Hanwen," Auntie asked me to take care of you. Although I didn't take care of you much, you can forget about drinking today. It's not good for your health. You can talk about it after a few years."
" Xiaodao, watch Chuyang. Don't let him do anything," Wei Botong said to Xiaodao Zhao worriedly. Then, he followed the others to the other tables.
Wei Chuyang wasn't someone who could drink, so he sat down.
"Sister Xiao Dao, how was your meal?" Wei Chuyang tried to find a conversation. There were only three new girls at the table and they were not familiar with each other yet. Zhao Xiaodao and the three new girls were chatting happily.
" It's delicious. I was eating while you were talking. Let me introduce you to the three new beauties. They are Meng Xiyu, Wang Dan, and Li Xiaowen," Xiaodao Zhao said, pointing at the three of them.
" Hello, boss." The three of them greeted him and didn't say anything else. Caw caw caw, a crow flew by.
" Hello, I know you guys. Just call me by my name. Relax. Look at Sister Xiao Dao. Just do what she does," he said to the three girls who were more reserved.
"It feels weird to call you by your name. Boss, it's easier to call you by your name.”，Li Xiaowen, who was more cheerful, asked.
Before Wei Chuyang could answer, Zhao Xiaodao spoke first,"" Sister Wen, why would I lie to you? Boss might be young, but he's not that petty. Even the four of us combined aren't as good as him. Be careful, you might end up being a fool and counting money for others when you're sold one day."
" Mhm, but Sister Xiao Dao is right. When I buy you guys, don't cry," Wei Chuyang teased everyone.
Slowly, everyone started to open up and join the chat.
。。。。。。
This book is provided by FunNovel Novel Book | Fan Fiction Novel [Beautiful Free Novel Book]