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20 Make good products and service with all your heart! 2

Wang Er

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In the afternoon.

Guiyun Road.

At the seafood café's crayfish store.

Ma Xiaoling took Lin Yang's place and accepted the interview.

"Hello everyone, I am Xiaofang, a reporter from Zhonghai TV Station.”

"Right now, in front of me is the project manager of Juewei Group, Ma.”

"Today, we have the honor of interviewing Manager Ma. We would like to ask you a few questions.”

The reporter pointed the microphone at Ma Xiaoling.

In fact, Lin Yang really wanted to promote some of the elders around him.

However, their abilities were limited.

Therefore, Ma Xiaoling was only a project manager of Juewei Group.

The project manager in charge of the delicious duck and delicious seafood crayfish.

It was her first time facing the camera, so Ma Xiaoling was a little nervous.

"Yes, go ahead."

"Crayfish became popular overnight in Zhonghai. How did your company do it?”

This was not just a question that the reporters wanted to ask.

Actually, many commoners and merchants wanted to know what was going on.

Especially those merchants.

The business they had worked hard for decades might not be as popular as Lin Yang's shop.

But now, Lin Yang Seafood's crayfish were so popular that they had to queue for a long time.

To them, this was ridiculous.

Facing this question, Ma Xiaoling suddenly couldn't help but want to laugh. Then, she said softly,"

"Well, it's probably because everyone likes the taste of our dishes.”

"Then there's the service and the quality of the store. We're very attentive.”

"Our boss always taught me that no matter what I do, I have to put my heart into it. I have to think from the perspective of the customer.”

Actually, Lin Yang had taught her the first two sentences.

Lin Yang had already expected that the reporters would ask this person a difficult question.

However, the last sentence was written by Ma Xiaoling herself.

As expected, the reporter's eyes lit up.

"What a good way to think from the perspective of the customer.”

"Indeed, our cameras have also captured it.”

"The shop's decoration is very unique and fashionable, and the waiter's attitude is very good.”

"I just saw an employee giving ice cream and fruits to the customers in line.”

Ma Xiaoling smiled and nodded."

"Yes, this is provided by our shop for free.”

"Boss said that we can't let the customer wait for nothing, nor can we let the customer come for nothing.”

"Even if the customers can't eat the dishes, they still have to taste our service.”

The reporter was amused by this sentence.

"Indeed, service is too important."

Actually, the service industry in this era was already a little better.

Because they were all self-employed businessmen who went to sea to do business.

He just lacked some formal training.

He was even more awesome than before.

Because they were all state-owned in the past.

That waiter was extremely awesome.

When customers come, you can buy it or not.

If you don't buy it, then leave. There are plenty of people who want to buy it.

When Lin Yang was seven or eight years old, he even saw a clear rule in the state-owned grocery store:

Do not beat or scold customers

This rule was ridiculous.

Smiling, the reporter continued,

"But I heard that on the day of the opening, the business was unusually hot?”

Ma Xiaoling smiled and nodded."

"Yes, that's right. On the one hand, we paid attention to publicity, and on the other hand, we were selling the delicious duck goods before.”

"On the opening day, many customers who had tasted the delicious duck came.”

The reporter let out a long 'oh'.

"I see. I've eaten your delicious duck before. It's really good.”

"To be able to make the duck so delicious, your Juewei Group must have put in a lot of effort, right?”

"Yes."

Following that was another interview.

After the interview,

Ma Xiaoling brought the reporters to experience the environment of the seafood restaurant.

It was said to be an experience for the reporters, but in reality, it was also an experience for the future audience in front of the television.

Before the Internet era arrived,

Television publicity was too important.

That night,

Zhonghai TV Station broadcasted the interview.

In the interview, they emphasized Lin Yang's unique products.

Especially when they exposed the situation in the big seafood crayfish shop.

The design and decoration were fashionable and trendy.

A unique dining experience.

Fresh seafood that was killed and sat on the spot,

The guest reviews were rave.

The audience in front of the television could not stop watching all of this.

Everyone wanted to see it in person.

Was the physical storefront as good as the publicity on television?

In short,

Because of this interview,

Lin Yang's unique products attracted a large wave of customers.

In the next few days,

It was even harder to line up at Linyang Seafood's Crayfish Restaurant.

Even the tasteless duck goods had driven a huge sales volume.

This book is provided by FunNovel Novel Book | Fan Fiction Novel [Beautiful Free Novel Book]

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