Through the window, William looked at Frank, who was leaving with his head lowered. He suddenly felt that he was too cold-blooded. After all, he was only a 16-year-old child who ran away from home. After getting along with him for the past month, they had some friendship. Perhaps it was not bad to treat him as a little brother. However, this thought disappeared in less than ten seconds after Frank's figure disappeared.
He would need help in the future, but Frank was definitely a problem at the moment.
Half an hour later, he went downstairs to the convenience store not far away. He wrote down the phone numbers of Pan Am and the airport in San Francisco in the thick yellow pages. After getting some change, she ran to the public phone booth on the street and called the airport. After confirming that there were a few direct flights to New York today, she said,
William dialed Pan Am's customer service number.
" Beep beep beep." A few beeps sounded from the microphone." Hello, this is Pan Am. How can I help you?"”
" H-hello." William calmed himself down, took a deep breath, and tried to speak in a normal tone." I'm McCleese, the co-pilot of Pan Am. I have to fly to New York tonight. Just now, the hotel staff told me that the co-pilot uniform that was left in the hotel for dry cleaning was missing. "Although the hotel said that they would pay for the clothes, I have to board the 707 in three hours, so I can only ask for your help."
She thought that the other party might refuse, but she did not expect the customer service on the phone to agree immediately. This kind of thing is very common, so you don't have to worry too much. Our customer service basically receives calls from the captain or other flight crew members every day about losing their clothes. I'll transfer you to the logistics department, Captain Adam. There was a toot sound from the receiver." Pan Am Logistics Department, how can I help you?”
William repeated what he had just said, and a voice quickly came from the receiver." You can go to the custom-made clothing center at 189 Strea Street in San Francisco. There are urgent handmade clothes for sale there. The only problem is that the price will be very good."
" It's better than not being able to log in. Thank you." William hung up the phone but was not in a hurry to go to the custom-made clothing center. Instead, he tossed in another 10-cent coin and called Pan Am's customer service again. He heard that the person who spoke was not the same customer service.
William lowered his voice and said," Hello, my name is Harry Hughes. I'm a reporter for St. Frere School's school newspaper. I'm calling you because many students are interested in being a captain. Pan Am is the most well-known airline in America, so the first thing we thought of was to interview Pan Am." Sure enough, after hearing this, the customer service immediately replied happily," Thank you. Thank you very much for your affirmation of Pan Am. I also welcome you to visit our San Francisco headquarters."
William's mouth twitched. Oil prices had been rising for the past few years, and the competition between the various aviation companies was very intense. Even if it was just a small school newspaper, it would be strange if Pan Am refused to interview a middle-level and high-level employee without the airline paying for it. Then, he said," Then, can you tell me what I need to pay attention to during the interview?”
Wait a moment, Mr. Hughes. I'll report to the manager now."
"Alright."
After waiting for less than a minute, the voice on the phone became a man's voice.
" Hello, Mr. Hughes. I'm Luke Howard, Pan Am's San Francisco customer service manager. During the interview, you only need to bring your camera, pen, and notepad, and prepare the questions you need to ask in advance. Come to the Pan Am building on Royce Avenue at 10 o'clock tomorrow morning. I'll be waiting for you at the door on time. Any other questions?”
Of course, there was a problem. When William heard the tone of the customer service manager, how he arranged the time and place, and how he personally received them, he knew that this guy was very controlling and experienced.
He had another purpose for going to Pan Am. How could he let someone who had a high probability of seeing through the problem at a glance accompany him?
" This…" William hesitated for a few seconds before saying," I'm sorry, Sir. You must have forgotten that tomorrow is Wednesday. I have class at 10 am, and I have extra-cursory activities after school in the afternoon. It'll be a little troublesome if I ask the PE teacher for leave at the last minute."
Luke Howard patted his head. He was used to treating William like a real reporter." Sorry, little Hughes. I forgot that you're still a student. If you're free this week, or even on the weekends, you can come to Pan Am directly and look for the customer service in the lobby. I'll tell them about the appointment later, and someone will take you to Deputy Manager Bert. If you want to know anything about Pan Am, you can ask Mr. Bert."
Understood. Thank you, thank you."
William understood what Howard meant. He wanted him to report to Pan Am more often, not to be a captain or a flight attendant." Don't worry, Mr. Howard. I'm a loyal fan of Pan Am. I'll let the whole school know that Pan Am is the best airline in America."
" Hahaha, I like you. I look forward to seeing the report that you personally wrote. Goodbye, child."
" Goodbye, Mr. Howard. Have a nice day."
"Thank you."
After hanging up the phone, the first thing William did was to find a camera. The simplest and most direct way was to go to the pawnshop in Chinatown and ask.
He only spent ten dollars to get an antique that was manufactured ten years ago. Other than the working flash that was the size of a plate, he couldn't find any spare parts to repair it.
He went home and cleaned the camera inside and outside. Although the camera looked old, it was still in line with the characteristics of the school newspaper's tight budget.
Since he had nothing better to do, he was curious about this old antique. He actually opened it bit by bit and restored it to its original state based on his memory. At 11 o'clock the next day, William put on his best clothes and carried his backpack as he headed to Pan Am Building. He had told the customer service manager yesterday that he wouldn't be going today. If he suddenly appeared at noon, the probability of meeting him would be very low.
Sure enough, 12:15 p. m. was lunch time for office workers. William said that he wanted to report Pan Am's story as soon as possible, so he used his free time at noon to interview her.
Pan Am's lobby took him directly to Bert's office and handed him over to Bert's secretary to receive him. Bert, who was preparing to go to his office for lunch, hung up the phone with his secretary in a bad mood. She stood up and tidied up her shirt that was about to burst from his round stomach. She buttoned up her suit and stood by the door, rubbing her cheeks with both hands. The serious round face quickly revealed a smiling expression.
Welcome, welcome, future Pulitzer Prize winner."
"Wow, Pulitzer Prize?" William quickly shook his head." I'm just a reporter for the school newspaper. You're too kind, sir."
" Come on, Harry. Let's talk while we eat." Robert pulled William to the long conference table in the office and sat down. After instructing his secretary to prepare lunch, he said with a smile," Anything you want to know, as long as I can tell you, I can tell you."
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